Refund & Returns Policy

.

We want you to feel confident when shopping with RK Atelier.

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return, items must:

• Be unused

• Be in their original condition

• Be in the original packaging

To start a return, please contact us at:

robelkahsay80@gmail.com

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photo evidence so we can assist you promptly.

Once the returned item has been received and inspected, refunds will be processed to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.